Lodging Interactive Launches Human Powered Conversational Hotel Websites

Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its next generation hotel websites for branded and independent hotels.  The newly developed micro-websites are supported by real-time human sales and customer service agents and have been developed to capture qualified event business leads for hotel sales teams.

Customer Engagement Platform

“Conversational commerce is moving very fast and in 2017 consumers will increasingly expect hotels to provide a real-time customer engagement platform through their websites,” stated DJ Vallauri, Lodging Interactive’s Founder & CEO.  “Our human powered conversational micro-websites combine a highly targeted and sales focused website with our real-time live chat agents. This provides hotels with a compelling, sales driven micro-website that compliments their main website and/or brand.com website and will drive new direct business.”

Lodging Interactive’s human powered conversational micro-websites have been designed for independent and branded/franchised properties. Micro-websites offered include:

  • Weddings
  • Ethnic Weddings
  • Meeting & Corporate Events
  • Spa & Wellness Center
  • Restaurant & Bars
  • Quinceanera (Sweet 15)
  • Sweet 16
  • Golf
  • Tennis

Included with each human powered micro-website is a comprehensive Search Engine Marketing (SEM) service to ensure maximum search engine ranking and visibility.   SEM services include:

  • Keyword research
  • Initial & ongoing consultation with an assigned SEM expert
  • Onsite organic search engine optimization (SEO)
  • Search optimization of website content & copywriting
  • Inclusion of H1, H2 and Alt Tags
  • Ongoing addition of new search engine optimized pages
  • Full reporting & transparency of micro-website KPI’s
  • Pay-Per-Click campaign management
  • Retargeting & display paid advertising programs
  • Creative ad copywriting and placement

Since 2001, Lodging Interactive has exclusively worked with hotels and resorts to maximize direct online digital revenue opportunities.  Clients include independent properties as well as franchised branded properties representing nearly every brand.  Additionally, Lodging Interactive is a trusted partner of many of the largest hotel management companies in North America.

Learn more about our revolutionary human powered micro-websites today or call 877-291-4411 ext. 701.

 

About Lodging Interactive:

Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division.

Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards have recognized Lodging Interactive as an industry leader.

Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the company’s president, DJ Vallauri, currently serves on the Board of Directors of HSMAI’s New York Chapter. For more information, please contact sales@lodginginteractive.com, 877-291-4411 or visit the company’s website.

 

Millennials Mobile Usage Frequency & Security Concerns

Millennials mobile usage frequency & security concerns are shaping the way we do business now and will continue to shape how the hotel industry does business in the future.  Mobile phones and payment terminals have become best friends. Carry cash? Nah. Just whip out your cell to make mobile payments with Apple Pay or Samsung Pay. Wait on bank lines?  Nah. Just login to your bank account with your mobile device and….voila!  NFC payments made in a few minutes.

Millennial Mobile Usage Statistics

Using mobile devices to conduct transactions has become second nature to millennials.  It’s convenient, easy and quick.  Mitek, a mobile capture and identity verification provider, conducted a survey of 3,010 smartphone users. They found that one fourth of those surveyed between the ages of 18 and 34 used mobile for their transactions and purchases at least once a day. While 29% said they used mobile a few times per week. One in five said they used their mobile device to pay for things once or twice per month.

 

But 42% of millennials believe the benefits of using mobile for transactions are being weighed down by rising fraud and security concerns. With more companies adding steps to verify identity, 20% said there were just too many verification steps involved with their mobile devices. As a consequence, 19% said their mobile experience was not as good as their desktop experience.

 

Lodging Interactive Mobile Experience

 

 

Millennials are more likely to put their trust in technology-based companies for their transactions, like PayPal and Square, rather than traditional banks who require multi-step identity verification.  The point to keep in mind is that criminals aren’t selective whom they target but rather in how easy it is to get into accounts.  So we all need to remain diligent in account security.

 

Though privacy issues are not as strong in millennials as they were for previous generations, the security concerns are still very real. With more than 46% of the population as millennials are expected to be in the work force by 2020, companies will need to find better solutions for mobile payments.