CoMMingle Live Combines Live Chat Technology & Live Chat Agents
CoMMingle Live is the hospitality industry’s first real time live chat service for hotels and resorts. CoMMingle Live elevates online customer service to an entirely new level and has shown to increase group RFP and online direct bookings for properties.
Our solution combines state-of-the-art technology with trained US based live chat agents to assist your potential guests as they navigate through your website. Our live chat agents are trained to engage with customers, in real time, as an extension of your property’s own operational team.
CoMMingle Live benefits for your hotel website:
- Increased group RFP submissions
- Higher conversion rates from your website
- Humanizes your brand by engaging with your customers while they’re on your website
- Uniquely positions your property over your competitive set
- Acts as an online FAQs service, customers will love
- Helps your online customers to quickly find what they’re looking for on your website
- 100% mobile enabled – works on any device
- Receive real-time transcripts of all chats
- One low monthly fee for unlimited website consumer chat sessions
- 100% US based chat agents – no offshore staff
CoMMingle Live is easy to implement by simply placing a snippet of code onto your website. The CoMMingle Live technology is fully mobile enabled and automatically launches when consumers visit your hotel’s website.
Get ready to increase your direct online bookings and group RFPs with CoMMingle Live.