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How Responsive Web Design Affects the Hotel Industry

As more people use their mobile devices to book hotel stays it becomes even more important that you choose the right type of web design to ensure your content is delivered seamlessly across the platforms your audience is using to access your site.

Responsive Web Designs are an excellent choice for Hotel Websites

Not all websites are created equal. There is real value in creating a responsive website that serves all of your content to your site visitors on all their devices (Mobile, Desktop, Tablet, etc.):

  • Lowers Overall Maintenance and Operational Costs – Make one change and see it across three platforms seamlessly.
  • Is Better for SEO – Google says the following regarding responsive web design:
    “Responsive design: serves the same HTML for one URL and uses CSS media queries to determine how the content is rendered on the client side. This removes the possible glitches of user-agent detection and frees users from redirects. This is Google’s recommended configuration.”
  • Measuring Results – Google Analytics has adapted to responsive designs, so analyzing the data and measuring results are already incorporated.
  • Improved Travel Experience – When visitors come to your website and see that you are prepared for them no matter what device they are using, they are more inclined to book a stay with you.
  • According to MCD’s 2014 Survey, the quality of your website impacts 70% of travelers.

MCD's 2014 Survey Graphic

Use of Smartphones Increasing

According to eMarketer, by 2017 Smartphones will be used by 69.4% of the population.

Mobile Phone Users Worldwide - eMarketer

Your website has to be designed to serve these customers more efficiently and effectively without putting a tremendous strain on your current budget. More travelers will begin to book their stays, see what amenities you offer, check in and out, interact with your maps & events, order room service, & utilize your concierge through their mobile devices.

Are you prepared today to serve this group of end users? If the answer is “NO” we can help. Visit our website – Lodging Interactive on your desktop, tablet or mobile device. We an award-winning responsive website design company — recently winning multiple 2014 IMA Outstanding Achievement Awards for excellence in hotel and resort website design.

Let us help you create a responsive website design for your hotel guests today. Contact us at 877-291-4411, or complete our Responsive Website Design form.

Image 1 Credit: MCD 2014 Survey / Image 2 Credit: eMarketer

Lodging Interactive Wins Multiple Awards for Excellence in Website Design

The hospitality industry’s full-service digital marketing agency has been honored with three awards for outstanding achievement in hotel and resort website design

Lodging Interactive, a worldwide-recognized leader in digital marketing and innovative web design exclusively servicing the hospitality industry, is the proud recipient of multiple Interactive Media Awards™ for Outstanding Achievement in website design from the Interactive Media Council Inc.

This month, the Interactive Media Council Inc. recognized three property websites recently built by Lodging Interactive by awarding the second highest honor given by the IMC. Two of the award-winning sites feature responsive design – an innovative web design aimed at optimal viewing and seamless navigation across web-based, tablet and smartphone platforms.IMA 2014 Winner Icon

The 2014 IMA award-winning websites include:

Courtyard Marriott New York LaGuardia, Fitzpatrick Hotel Group and Residence Inn by Marriott Boston Harbor on Tudor Wharf websites were chosen from thousands of entries. The Interactive Media Council Inc. grants Outstanding Achievement Awards in the Hotel/Resort category to websites that “represent a very high standard of planning, execution and overall professionalism,” according to the Interactive Media Council Inc. The IMAs, an annual international award that honors excellence in web development and design across a number of industries, are judged by members of the council.

“We are thrilled to be recognized once again by the IMC and its members,” said DJ Vallauri, Lodging Interactive founder and president. “Lodging Interactive consistently wins awards because of our commitment to the full-service customer experience, which includes but goes beyond website design. Our expertise in managing website content, online reputation management and social content all play a role in these successes.”

For nearly 15 years, Lodging Interactive has provided more than 700 hotels, resorts, spas and restaurants in over 40 countries with proven ROI-driven online marketing services including: website design and development, search engine and social media marketing as well as online reputation management and social customer care. The full-service agency also developed website management tools for optimizing search, maximizing bookings and fostering engagement.

“Lodging Interactive offers more than website design,” Vallauri said. “Our complete suite of digital marketing and social media engagement services provide real solutions and a customized approach for each of our clients.”

Visit Lodging Interactive’s website for more details on the full suite of services built exclusively for the hospitality industry.

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About Lodging Interactive

Lodging Interactive, headquartered in Parsippany, NJ, is a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry for more than a decade. The company provides a portfolio of effective hotel Internet marketing services to hundreds of hotels, resorts, ownership properties, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels.

Through its CoMMingle Social Media Marketing Agency operating division, the company offers hospitality focused and fully managed outsourced hotel social media marketing customized solutions. In addition the company offers Social Voices, the hospitality industry’s first 24/7/365 day a year Social Customer Care service (www.socialvoices.com).

Lodging Interactive has been recognized as a leader by the International Academy of Visual Arts, Interactive Media Awards, Web Marketing Association and Travel Weekly’s Magellan Awards. It is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and is a Preferred Vendor for Best Western International. Lodging Interactive is a member of the American Hotel & Lodging Association (AH&LA). For more information please contact sales@lodginginteractive.com or at 877-291-4411 ext 701. The company’s website is located at www.lodginginteractive.com.

Top 5 Marketing Must Haves Any Hotel Can Afford

Just because a hotel may not have a $50,000+ marketing budget, it doesn't mean that its marketing department can't compete effectively and build a strategic plan that includes website updates, guest reviews, mobile marketing, social media monitoring and management, and reputation management. For a small investment, Lodging Interactive, a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, can cost-effectively provide hoteliers with these "Top 5" digital marketing elements that are key to building online awareness and maintaining a competitive edge in 2014.

"You don't need a lot of money to have an effective digital marketing program," said DJ Vallauri, Lodging Interactive Founder and President. "Instead, hoteliers with limited budgets simply need a partner with proven and award-winning digital content and creative skills . . . an advisor that can easily extend its expertise from the Web to mobile and social media programs . . . and a hospitality  specialist that can provide initial consulting, supplemental assistance or a total outsourced program with pricing and program flexibility to make it successful. All that and much more — from building quarterly landing pages and Facebook widgets to creating online videos and email marketing campaigns — is available affordably today through Lodging Interactive."

Lodging Interactive has identified five elements as must-haves for hotels with limited budgets in 2014, and offers affordable programs for supporting each of these mission-critical items.

1.  Website Updates:  So you have a website. Good. When was the last time you refreshed its content? Continually adding new photos makes the website more visually appealing. Is the site interactive? Updating content to include press releases and blogs that are linked to your hotel’s various social media channels will ensure more chatter and visibility. Are you reaching your intended audience? Someone needs to be accountability to ensure that the web page is meeting goals. If a limited budget includes limited human capital, seek the expertise and assistance of an outside digital marketing agency that specializes within the hospitality industry.

Through Lodging Interactive's Hotel Website Solutions program, hotel marketers can refresh their web site every two years, at no additional cost, PLUS they receive:

• RFPLink group lead capture and reporting
• Online analytical reporting
• Homepage call-to-action tile images
• Website Hosting and Server Management
• Robust Content Management, and
• Guest Review System at no additional cost.

2.  Guest Reviews: A June 2013 Local Consumer Review Study reveals that 79 percent of consumers trust online reviews as much as personal recommendations. If that's not a compelling enough reason as to why a review program should be part of the hotel's website, consider this: The latest Nielsen Global Trust in Advertising report, which surveyed more than 28,000 Internet respondents in 56 countries, found that 92 percent of consumers around the world say they trust earned media, such as recommendations from friends and family, above all other forms of advertising. Nearly six-in-10 global online consumers (58 percent) trust messages found on company websites, and half trust email messages that they signed up to receive.

Lodging Interactive offers a turn-key Guest Review System that gives travelers a place to post reviews and score their hotel experiences based on service attributes. Hotel managers receive real-time alerts advising when pending guest reviews pop up, eliminating delays in addressing concerns and turning potential problems into new opportunities. The GRS keeps guests on the hotel's website and away from the OTA’s. In addition, travelers can share their reviews on Facebook with their network of friends, opening up avenues to new booking audiences, and again, more revenues. Lodging Interactive's Facebook Widget links comments from the hotel's website to its Facebook page in real time.

3.  Hotel FAQs: Does your hotel website answer "all" your guest's questions? If your web presence is limited to the brand site, the answer is probably "no." As a do-it-yourself or fully-managed service, Lodging Interactive will oversee a hotel's online FAQ listing, including developing questions people typically ask, sourcing the answers from the hotel, and allowing new questions to be asked by consumers online to help hotels increase conversion rates, maximize organic search and boost SEO rankings.
 
Through the HotelFAQs.info service, Lodging Interactive will add a "Check Out Our FAQs" float button for every page of the hotel's website. Standard FAQ categories are what you’d expect such as "Events & Attractions," "Accommodations," "Dining," "Meetings & Conventions," "Local Area Fun," etc., and each hotel can set up an unlimited amount of categories to meet their unique needs. When a traveler clicks on the category, he or she is navigated to the FAQ page that provides details about each topic. HotelFAQs.info easily integrates into any hotel’s Facebook page and blog.  Fully mobile compatible, HotelFAQs.info enables smartphone users to also benefit from vital FAQ content, thereby supporting and increasing mobile booking conversion rates.

4.  Social Media Monitoring & Management: Did you know that Google+ has taken over the No. 2 social media position from Twitter?  According to reports, it may even replace Facebook in the No. 1 spot in a few years. Hoteliers who are only familiar today with the top three social media channels will find themselves falling dramatically behind their competition in 2014 if they don't market themselves via Google+, Pinterest and other critical social media outlets.

If your hotel is having a tough time understanding the value of these important marketing channels, don’t ignore them.  Instead, partner with a social media engagement company that offers a turnkey service for creating and professionally managing Google+ Business Pages and boosting Search Engine Optimization positioning. One that acts as an extension of a hotel's marketing department, and takes a pro-active role in managing each property's online presence and communications to not only Google+, but to all social media networking communities.

5.  Reputation Management: Hotels of all sizes have begun to add social media technologies that monitor a hotel's or brand's online reputation, but unless those tools are being maximized, reputations and business practices can still suffer. Lodging Interactive believes that it takes people, in addition to technologies, to make reputation management effective. Lodging Interactive has teamed up with leading hospitality reputation-management companies to supplement their technology applications and provide the human resources necessary to answer guest reviews and manage guest responses on behalf of the hotel. Properties using solutions from outside reputation-management companies can outsource the social media monitoring and guest review response portion to Lodging Interactive.

"Independent hotel operators may think that they can't compete with the big boys because they lack the financial and human resources and support systems that a franchise provides — but that's a huge misconception," Vallauri said. "Through a trusted partner like Lodging Interactive, an independent hotel can benefit from the same and in many cases more comprehensive online marketing services offered by the brands, and with flexible pricing options.

"Our team of experts are tackling these issues daily for hoteliers with limited budgets. The end result is a sizeable return on owners' investments and a solid digital marketing strategy that is turning online lookers into bookers."

Lodging Interactive More Than Doubles its Growth and Service Offering in 2012

The adage "You can never have too much of a good thing" is ringing true to hundreds of hoteliers worldwide who received extraordinary Internet marketing services from Lodging Interactive and its subsidiary CoMMingle this year. Over the last 12 months, the interactive and social media marketing agency exclusively servicing the hospitality industry racked up an unprecedented list of accomplishments. 

"2012 was a very good year for Lodging Interactive and CoMMingle, but it was even more impactful for our customers," said Founder and President DJ Vallauri. "We planned to introduce a few new services and robust business models, but once we got rolling, ideas for even more breakthrough services were proposed. Thanks to the creativity and expertise of the Lodging Interactive and CoMMingle teams, we provided more new services to hotels in 2012 than in the last 10 years combined. From limited-time FREE audits to full-service website design and management, social media marketing, mobile marketing, and measurement and accountability services, 2012 was truly a banner year for Lodging Interactive."

Since 2001, Lodging Interactive has provided hotels, resorts, spas and restaurants in over 35 countries with proven ROI-driven online services, including: website design and development, search engine marketing, social media marketing, and online reputation management. In 2012 alone, the company achieved a 85% increase in growth, a 40% increase in staffing, and more than doubled the number of services it now offers to hotels — some of which are absolutely FREE of charge to its customers.

In 2012, Lodging Interactive earned the following for website design:

• Three Interactive Media Awards™ for Outstanding Achievement in the Hotels/Resorts category for its website design of the Marriott Burlington in Massachusetts, the Denver Renaissance in Colorado and the Doubletree Oak Brook in Illinois by the Interactive Media Council Inc. This was the third consecutive year that Lodging Interactive and CoMMingle was recognized by the IMC for its aptitude in designing, developing, managing, supporting and promoting hotel websites.

• The Silver Magellan Award from Travel Weekly for the Courtyard by Marriott Ft. Lauderdale Beach, Fla.

• Two Web Awards / Hotel and Lodging Standard of Excellence from the Web Marketing Assn. for the Courtyard by Marriott Ft. Lauderdale Beach and the Marriott Burlington in Massachusetts.

• The 2012 Silver Award / Creative Excellence in Hotel and Lodging from the International Academy of the Visual Arts for the Courtyard by Marriott Ft. Lauderdale Beach.

Like its coveted website design service, Lodging Interactive's Guest Review System also was in high demand in 2012. The hotel-based guest comment system enables guests to post comments about their hotel experience and provides hotel management with the ability to respond in real time when reviews are received. The Guest Review System ensures there are no delays in communication, and the appropriate staff can immediately fix any pending problems before the customer leaves the property or has the opportunity to post negative reviews on third-party websites. Additionally, travelers can share their guest reviews on their Facebook wall and to their network of friends.

The success of the Guest Review System spurred Lodging Interactive and CoMMingle to develop and introduced the following new Internet marketing services this year:

• HotelWebShows — A service enabling hotel marketers to add a personal touch to their websites by using crisp HD Video. All video produced through HotelWebShows by Lodging Interactive are 1080i quality and delivered in TV, Web and Mobile formats. Videos are available in 30 second, 60 second and 90 second lengths, and will include music and graphics.

• CoMMingle Social + — A service for hoteliers managing their own Facebook and Twitter accounts but who also want to get involved in the new, emerging social engagement channels such as Google+ Business Page and Pinterest, but do not have the resources in-house to handle it. CoMMingle Social+ adds weekly postings on Facebook and Twitter for hotels that have pages but find it hard to consistently post during the week.

• InnterACT Performance Portal — A website analytics and social service providing real-time website analytics, key performance metrics, and the latest social media monitoring tools. The InnterACT online client portal was made available to existing customers at no cost.

• Hotel Website Solutions — A service offering online marketing services at a low, monthly fee with all upfront costs removed. The service includes website design and management, reputation management, search engine marketing, real-time analytics and accountability, PLUS Lodging Interactive's Content Management System and its coveted Guest Review System.

• Mobile Website Development — A FREE service made available to all new customers contracting full agency services, including website design and development, search engine marketing, social media marketing, and online reputation management. Through this service, hotels received up to 10 static pages of their online website in a mobile format, with an option to purchase more.

To help its customers stay competitive, Lodging Interactive and CoMMingle also offered the following FREE services:

• FREE Website Audit — Determines if a website is performing properly and achieving rankings
• FREE Social Media Analytics Reporting Tool — Delivers weekly analytics about a hotel's activity on the top social media networks, including: Facebook, Twitter, You Tube, Google+ and blogs.
• FREE Content Management Systems + FREE Mobile Website.

"To say we were busy in 2012 is an understatement," Vallauri said. "In addition to creating a bevvy of new services to keep our customers performing successfully, we managed to show support to our brand partners and industry associations as well. In 2012, Lodging Interactive became a Best Western Preferred Vendor, and we support the Hospitality Sales & Marketing Assn. International (HSMAI) and the American Hotel & Lodging Assn. We also participated in select industry conferences and events to network with our customers.

"While being visible is important to Lodging Interactive, it's far more important for us to ensure that our customers are visible via the various online and social media channels and that their online reputations are being properly scrutinized and managed," he said. "This new year, those who partner with Lodging Interactive and CoMMingle will be well positioned to socialize and engage with their target audiences. If your hotel needs to be seen in 2013, then it's time to call Lodging Interactive."

Is Your Hotel Website Ready for Summer?

With summer right around the corner and industry indexes projecting travel on the rise in the coming months, hoteliers need to have their websites looking and functioning their best in order to attract travelers and turn lookers into bookers. According to a May 2012 article titled: Forecast Optimistic For Upcoming Summer Travel, 92 percent of Americans will take a vacation this summer. To help hoteliers better plan their seasonal online marketing strategies, Lodging Interactive has developed a new Hotel Website Solutions program that delivers online marketing service and support at a low, month-to-month fee with all upfront costs removed.

Lodging Interactive is an award winning interactive agency exclusively servicing the hospitality industry. The company's new Hotel Website Solutions service includes website design and management, reputation management, search engine marketing, real-time analytics and accountability, PLUS Lodging Interactive's Content Management System and its coveted Guest Review System. The program enables hoteliers to refresh their web site every two years at no additional cost.

"Website design and development, hosting, maintenance, and search engine optimization is more important today than ever before," said DJ Vallauri, Lodging Interactive Founder and President. "Our new Hotel Website Solutions program not only delivers those services, but it makes them far more affordable. This summer, travel is projected to return to pre-recession levels. Until that happens, hoteliers can't afford to buy into a costly, full-service web-management program to remain competitive, nor should they have to. Lodging Interactive is giving hoteliers the ability to refresh their websites with no red tape or going into the red to do it."

Included in the Hotel Website Solutions package, hotels will receive:
• RFPLink group lead capture and reporting
• Homepage call-to-action tile images
• Website Hosting & Server Management
• Robust Content Management Solution
• Guest Review System
• Initial SEO research and analysis
• Creation of strategy and implementation
• InnterACT client portal real-time web analytics
• Weekly website analytics
• Monthly SEO ranking reports
• Quarterly SEO refresh (review, analysis and implementation recommendations).

Summer Survey Says:
In March, SpringHill Suites by Marriott commissioned independent research company TNS to conduct its 3rd Annual Vacation Attitude Study. The online summer survey (which polled 1,000 consumers between March 13 and March 18, 2012) indicates the following:
• 58 percent of Americans reported they will use at least one online travel site to read reviews, book accommodations, find deals or scan guidebooks.
• More than one-third of people (36 percent) expect to spend just two hours or less researching their summer vacation, with a national average of five hours’ planning.
• Travelers with children are most likely to plan their vacations quickly, with 48 percent making plans in one month or less, compared to those without kids, of whom 60 percent will take two months or more to prepare.

"At Lodging Interactive, we understand the importance of a well maintained and up-to-date website," Vallauri said. "With digital media making it possible for consumers to book travel quickly and with little advanced notice, it's critical that a hotel's website is up to date, showcasing the most relevant features that keep visitors captivated. Being able to read guest reviews directly on the hotel's website, for example, is having a positive impact on turning lookers into bookers. Hotel Website Solutions will enable hoteliers, regardless of their hotel segmentation, to keep their websites fresh with relevant content that is recognized by the various search engines, and benefit from customized programs."

Hotels interested in learning more about Hotel Website Solutions should call 877-291-4411 or visit www.LodgingInteractive.com.

Lodging Interactive Wins Multiple Awards for Hotel Website Design

Lodging Interactive has been recognized by the Interactive Media Council Inc., winning three Interactive Media Awards™ for Outstanding Achievement in the Hotels/Resorts category for its website design services. This is the third consecutive year that the interactive and social media marketing agency exclusively servicing the hospitality industry has been recognized by the IMC for its aptitude in designing, developing, managing, supporting and promoting hotel websites.

Property sites designed by Lodging Interactive and receiving top honors include the Marriott Burlington in Massachusetts, the Denver Renaissance in Colorado and the Doubletree Oak Brook in Illinois. Nominations are accepted from web design firms, advertising agencies and corporate marketing departments, as well as individual web designers and graphic artists, among others, from around the world. It is the mission of the IMC to increase the standards of excellence on the Internet, and the group welcomes all who will join in the effort.

"The third time certainly is the charm," said DJ Vallauri, Lodging Interactive Founder and President. "Earning three awards, three years in a row, validates the outstanding talent of our website design and search engine optimization teams. This group knows how to work together to deliver an attractively designed site that is optimized specifically for the purpose of attracting the hotel shopper when they are using the major search engines and social media network sites. We commend them for yet another job well done."

Lodging Interactive also offers website maintenance services to hotels via a Website Content Management System (CMS) which enables hoteliers to keep their websites fresh and updated at all times with the latest seasonal promotions. In addition, to make online marketing easier and more affordable for all hotels across all segments, the company recently launched a new Hotel Website Solutions program designed to offer web-marketing services at a low, month-to-month fee with all upfront costs removed. The service includes website design and management, reputation management, search engine marketing, real-time analytics and accountability, PLUS Lodging Interactive's Content Management System and its coveted Guest Review System.

"At Lodging Interactive, we understand the importance of a well-maintained and up-to-date website, as industry reports show direct bookings via the hotel's proprietary website are on the rise," Vallauri said. "Our team has the skill set necessary to design prized hotel websites — and keep those sites fresh with relevant content that is recognized by the various search engines, and benefit from customized programs."

Lodging Interactive Launching Affordable ‘Hotel Website Solutions’

When it comes to website design and development, web hosting, maintenance, and search engine optimization, there are three key ingredients that today's mid-size and independent property owners are looking for: Price, Price, and Price. Therefore, Lodging Interactive is unveiling a new Hotel Website Solutions program designed to offer online marketing services at a low, month-to-month fee with all upfront costs removed. The service will include website design and management, reputation management, search engine marketing, real-time analytics and accountability, PLUS Lodging Interactive's Content Management System and its coveted Guest Review System.

Lodging Interactive is an award winning interactive agency exclusively servicing the hospitality industry, and its subsidiary, CoMMingle is an outsourced social media marketing agency that also develops customized solutions for hotels, restaurants and spas. Hotel Website Solutions will debut at the Asian American Hotel Owners' Association (AAHOA) Annual Convention in May in the Lodging Interactive Booth #124.

"It's time to make online marketing easier and more affordable for everyone," said DJ Vallauri, Lodging Interactive Founder and President. "With social media channels making online marketing more critical than ever before, smaller hotels and independent properties need the same quality design and maintenance services as the big resorts but without the expense. Unlike some companies that try effortlessly to convince small- to mid-size property owners that they need a costly full-service web-management program, we have designed an alternative program with fairness and affordability at its core."

With Hotel Website Solutions, hoteliers can refresh their web site every two years, supporting up to 25 web pages, at no additional cost.

Included in the Hotel Website Solutions package:
• RFPLink group lead capture and reporting
• InnterACT client reporting online portal
• Homepage call-to-action tile images
• Website Hosting & Server Management
• Robust Content Management Solution (CMS)
• Optional Guest Review System Inclusion at no additional cost

InnterACT by Lodging Interactive provides real-time website analytics, key performance metrics, and the latest social media monitoring tools. Using a digital dashboard, hoteliers can remotely access analytical production information about their website performance, search engine ranking performance, as well as the bounce rate and average time spent on the site. Owners and marketing managers can log in and access real-time ranking reports to determine where their website is positioned on Google, Yahoo and Bing, and view their traffic and determine where it's coming from. Because the dashboard can be customized, hoteliers can view these reports in such a way that is personal to them, so that when they log in, the information they need most is always present, such as website traffic analytics and landing page views.

Also part of the Hotel Website Solutions package is Lodging Interactive's Guest Review System. This web-based tool is successfully helping hotels verify, review and display customer comments directly on their websites. By allowing management to respond to comments in real time, hotels are improving hotel-to-guest communications and boosting guest retention and loyalty. The GRS posts traveler's comments and scores their hotel experiences based on service attributes. Hotel managers receive real-time alerts advising when pending guest reviews pop up, eliminating delays in addressing concerns and turning potential problems into new opportunities.

"At Lodging Interactive, we understand the importance of a well-maintained and up-to-date website, as industry reports show direct bookings via the hotel's proprietary website are on the rise," Vallauri said. "Hotel Website Solutions will enable hoteliers, regardless of their hotel segmentation, to keep their websites fresh with relevant content that is recognized by the various search engines, and benefit from customized programs. "

Also at no additional cost, Lodging Interactive will include in its Hotel Website Solutions program: Initial SEO research and analysis, creation of strategy and implementation; InnterACT client portal real-time web analytics; Weekly website analytics; Monthly SEO ranking reports; and, Quarterly SEO refresh (review, analysis and implementation recommendations). Customers will also have access to Lodging Interactive's Content Management System (CMS), giving property managers the ability to modify page content and images.

Hotels interested in learning more about Hotel Website Solutions should call 877-291-4411 or visit www.LodgingInteractive.com. The company will also be exhibiting at the AAHOA Convention in May in Booth #124.