About

Our Advantages and FAQs

Lodging Interactive provides hospitality companies with fully managed paid search marketing and complete ROAS and ROI sales funnel tracking.

Our Full 360 Digital Marketing Approach

We never rest on our laurels. We continue to innovate and develop new digital marketing solutions that drive direct business to our hospitality customers. We leverage Edge Cloud data and SaaS platforms to drive first-party data capture opportunities for our customers. We're relentlessly committed to providing the tools and know-how to maximize revenues for all we serve.

Our Experience

With over two decades of confirmed success in the hospitality digital marketing space, it's safe to say that our strategies are on point and have been essential for our continued growth and expansion.

We take immense pride in our success, having grown to serve over 650 hotels and 65 management companies. Many of our customers have been with us for more than a decade as they continue to benefit from our innovative, revenue-driving hospitality digital marketing solutions. We have experience in driving revenue results for both independent and branded properties, regardless of size.

What Makes Us Different

How long have you been in business, and are you proven?

We don’t just say we're the hospitality industry’s leading digital marketing services provider; we’ve been doing so since 2001. We’ve worked with branded and independent hotels worldwide for over two decades. In fact, many customers have continued to use our services for more than 15 years.

Company team member longevity & loyalty.

We have many long-term customer relationships, and our team members are both engaged and loyal. Some of our team members have been with the company since 2001, while others have worked here for over a decade.

Our Founder is very hands-on.

Our Founder believes in keeping close to business trends and customer relationships. Much like Dara Khosrowshahi's decision to go undercover as an Uber driver, our Founder also keeps grounded by working in all departments. On many weekends you'll find DJ responding to social media direct messages for our customers.

We’re not just about technology, we’re powered by people.

While we pride ourselves on our technology and unique revenue-driving services, the key to our success is undoubtedly the people on our team who go above and beyond for our customers every day. The hospitality industry is a business founded on human connection, so it's only natural that we foster strong relationships between our team members and the guests they serve.

We believe in fair pricing models.

From day one, we have structured all our customer agreements to be fair and equitable for both parties. We don’t believe in cutting corners to make a quick profit. This approach is unsustainable and doesn’t lead to long-term customer relations. We’re committed to building strong relationships with our customers.

Frequently Asked Questions

I’m excited, how can I get started?

Great! Simply click on the Start Now button in the upper right corner of this page. We’ll get in touch with you right away.

How often can I speak with my Account Manager?

From day one you will be assigned an experienced-level Account Manager who will be involved with onboarding of your account, website development, and SEO research. Your Account Manager will be intimately familiar with your property and will reach out to our internal departments for support when needed. You’ll always have a single point of contact who will review your reporting with you monthly. You can always reach out to your Account Manager anytime between your scheduled monthly calls.

Can you track website-generated revenue and tell us where the business is coming from?

We sure can. Over the years, we have worked with every major booking engine company and are very familiar with how to set up conversion tracking pixels on your new website.

What about Google Analytics 4, do you set that up for us if we need it?

Absolutely, we do! Google Analytics version 4 is very different than the old Google Analytics platform we’ve all been used to. We will ensure your new website is properly coded with Google’s Tag Manager to ensure a smooth transition to G4.

Will you build my website on a proprietary platform and will I be able to take my website with me to another agency in the future if I choose to?

Unlike other digital agencies, we never build customer websites on proprietary platforms. You never want to be in a position where you can’t take your website with you should you decide to change agencies.

How do I request changes to my website, and how long is the turn-around time?

You will have access to our online support system, where all your requests will be submitted and time-stamped. Once you submit a change request, you will automatically be issued a case number for tracking purposes. Our online support team is available 7 days a week to help you.

Is website hosting included in your monthly price?

Yes, we provide blazing-fast and secure hosting on servers managed by AWS, Amazon Web Services. AWS ensures your website bandwidth is optimized and balanced for your hotel’s Internet traffic as it grows.

How much does it cost to develop a new responsive website?

It all depends on your requirements. We have developed hotel and restaurant websites for less than $1,000. Our approach is to have an exploratory call to learn more about your goals and objectives as well as to identify the digital assets you currently have that can be used on your new website. Only then can we determine the initial and monthly costs.